Received called from Galaxy Macao

Fews day ago,i was received a called frm a girl who calling from the job (F&B service ambassador) from macao galaxy,and they called me up for an interview,i was suprise when i receive their call,because its a golden apportunity tats giving me,and u know galaxy macao which from galaxy entertainment group,which is vry big group.the working venue will be at 5-star casino resort,and we will be just serve the vip areas.below is the mail i received too....

Congratulations from www.hostesolutions.com !! You have been shortlisted for an interview with Galaxy Macau @ 6^th Jan 2011 (Thur)…

Hi! Alicia,

Good day to you! We hope this email finds you well.

GALAXY MACAU www.galaxymacau.com, a 5-Star Casino Resort, would like to invite you to attend an interview with the following :-

INTERVIEW DETAILS WITH GALAXY MACAU www.galaxymacau.com
Position	F&B Service Ambassador – VIP Areas, Galaxy Macau
Date	6th Jan 2011 (Thur) ( or call us +6016 xxxx xxx for assistance, if any)
Time Slot	13.15pm
Interviewers	1. Mr. Jason Nandwani (AVP, F&B) 2. Mr.Eric Chan (Manager, VIP Clubs Services) Galaxy Entertainment Group (Macau) www.galaxymacau.com
Venue	Please proceed to reception to check the exact interview room to double confirm CROWNE PLAZA MUTIARA HOTEL (map attached) Jalan Sultan Ismail, Kuala Lumpur (next to Hotel Equatorial) Tel : +603 xxxx xxx (if you need to call the hotel for location or Galaxy’s interview room venue)
Dress code	· Ladies - Professional Formal Attires ( Full make up, high heels - at least 2-3 inches, neat hair-do, well groomedpresentation) Gentleman – Profesisional Formal Attires (with shirt, tie, coat, clean shaven, neat hair dressing ) ( NO T-shirt, NO jeans, NO sandals)
Important Things to Bring Along	1) Latest photo 2) Passport (front and back page), birth certificate, highest qualification certificate, certificates of awards-if any, letter of recommendation-if any & any other supportive documents to support working visa application (ORIGINAL + A SET OF PHOTOCOPY)
Note	Kindly sms to +6016 xxxxxx immediately with YOUR NAME + INTERVIEW SESSION , if you have not done so to confirm the above discussion

Client's Description :

Galaxy Entertainment is one of the primary gaming licensees when the gaming industry first liberalised, listed on the Hong Kong Stock Exchange.

The Service Ambassador is a very important role to our Client. They are the front liners who are consistently in touch and servicing the most important income contributors - VIP clients.

The potential exposures will be excellent as comprehensive trainings especially premium food & beverage will be provided as well as great exposures dealing with VIP Clients.

Our Client is set to be in Malaysia meeting you face-face for a discussion on 6^th Jan 2011 (Thurs)...Hence, hurry.... you will soon to be in the Asia Las Vegas - Macau...

Location : Macau
Deadline : As Soon As Possible
Functions :
Greets all guests at venue entrance, seats them and promotes positive customer relations
Understands and adheres to all venue Standards and Standard Operating Procedures (SOP's)
Maintains all service stations and support areas in line with SOP’s and ensures that all relevant materials for service are stored appropriately and maintained to guests' expectations
Participate in trainings and other activities to facilitate high team performance
Has a comprehensive knowledge of all current F&B venues' promotions and related offers
Communicates clearly and effectively to ensure guests' needs are met and handles guests queries and complaints correctly
Conduct work with other colleagues as a team to exceed guests' expectations
Arrange food and beverage attractively according to the outlet's concept

Requirements :
Passionate about F&B
Preferably with a certificate
At least 163cm in height
Customer service and/or hospitality experience helpful

actuali i was apply for fun,nvr thought i will be selected,bt now im abit regret wat i have did....

I like dis job,yet im no big enuf confidence to going for it,1st - i have no good communication skill sumore we have to talk with stranger all the time,2nd - i have no confidence in big and heigh position, i dun like to give myself challenge....i scare of challenge,i hope i can become more brave instead of affraid,no doubt i nvr change myself and give myself a opportunity,its a big false when u dun wana giv urself a chance to become more high level,or challenge ur life,actuali i am a person who like to make my life brighten bt to choose the job or the things i have confidence.tats me....